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    MSU POLICE DEPARTMENT

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    MSU POLICE DEPARTMENT

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    MSU POLICE DEPARTMENT

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Dispatch 

The Communications Division of the Morehead State University Police Department is a part of the Administrative Services Division. This Unit handles all phone, radio, and referral calls for service. This includes traffic stops, field investigations, and all other radio traffic that an officer calls in while out in the field.

Emergency calls (911) and non-emergency calls (606-783-2035) are received and then prioritized. Calls of an immediate, life-threatening nature receive the highest priority. Officers are sent to or diverted from other calls when a higher priority response is required. A digital recording system allows immediate play - back of all telephone and radio transmissions coming into the communications center – allowing Communications Officers to quickly replay messages whenever necessary. In addition, a Telecommunications Device for the Deaf (TDD) is used to assist hearing-impaired callers.

Employees of the Communications Unit are fully trained and certified by the Kentucky Department of Criminal Justice Training. Initial certification training requires 4 weeks of classroom and practical exercises in all forms of emergency and routine public safety communications. Communications officers are then required to attend yearly in-service training which offers many specialty-training areas such as hostage negotiations, domestic abuse, and critical call handling.

Reporting an incident 

  1. Always listen to the police dispatcher. The questions they ask are for the safety of the public and officers. Just because they are questioning you, does not mean that help is not on the way. Information is entered into a computer and dispatched as soon as enough information is gathered to send an appropriate and safe response. The officers may arrive while you are still talking to the operator. Remain on the line until you are told to hang up. If you feel that you are in danger by staying on the line, advise the operator of this and they will have you hang up and move to a safe location. 
  2. Be familiar with your area. We cannot help you if you don’t know where you are. The 911 system is equipped with automatic location and telephone numbering data but this information must be confirmed for accuracy. 
  3. Never intervene in a crime in progress. 
 

 DESCRIPTIVE INFORMATION   

People  Vehicles 
Sex Color
Race Year
Height Make
Weight Model
Age Body style (2/4 door, etc.)
Clothing License number
Distinguishing features
(glasses, scars, etc.)
 

 
NON-EMERGENCY CALLS 

What are non-emergency calls? 

  •  Property damage accidents (“fender benders”)
  • Theft of property (when suspect is gone)
  • Vandalism (when suspect is gone)
  • Panhandlers
  • Intoxicated persons who are not disorderly
  • Parking complaints (call 606-783-2035)
 

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