606-496-8756 (To request relief help, or volunteer)Volunteer Reception CenterRifle Coal FacilityHwy 172, West Liberty
What if documentation I need to apply for financial aid has been damaged or lost by a natural disaster?In some instances students and parents may be asked to provide documentation for verification of their financial aid application information. If the documentation being requested has been lost or destroyed by the disaster, the student should immediately inform the school that asked for the records. That school may make a determination not to require those documents.
I have financial aid and I am not able to complete my school year due to a natural disaster. What are my options?There are resources available to help you stay in school. You should contact the Office of Enrollment Services, your academic advisor, or the Office of Retention for assistance. However, if withdrawal becomes necessary, you should speak with your financial aid counselor for guidance. Federal student loan borrowers who, as a result of the disaster, were not able to complete their school year, will be provided with an extended “in-school” status until the borrower officially withdraws or re-enrolls in the next regular enrollment period, whichever is earlier. This action will prevent the borrower from entering repayment status on his or her loans. Students should contact their school to request this action.
I was displaced from my home in a recent natural disaster. As a result, I am having trouble making payments on my federal student loan. What are my options?Borrowers who are in repayment but who were adversely affected by a disaster qualify for administrative forbearance of loan repayment for a period of up to three months. During forbearance, payments are temporarily postponed or reduced. However, interest is still charged during the forbearance period. Borrowers should contact their lender to request this forbearance.
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