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Grievance Policy

 

Faculty members recognize the right of students enrolled in the program to express valid grievances, arising from day-to-day working relationships, without fear of recrimination. All complaints must be logged in the program files. The following due process procedure has three methods that are to be used by students. These methods have been developed to instruct the students in the proper communication path to be followed when seeking solutions, examinations, or answers to problems, which may occur between the student(s) and the faculty, or between students and clinical personnel.

  • METHOD I:  Applies to any student or group of students registering a grievance in a clinical education site.  Students seeking due process for the problem must pursue the following procedure unless it relates to University Policy PG6 concerning Sexual Harassment. 
    • STEP 1:  Clinical Instructor: To minimize any misunderstanding, students are required to first discuss any problems or complaints concerning clinical education sites with the designated clinical instructors within first two (2) weeks of the occurrence of the situation creating the grievance.  The Clinical Instructor will investigate and obtain all pertinent factual information regarding the problem and will provide the student(s) with a solution or a decision within three (3) academic days following the receipt of the verbal or written discussion of the problem.  The Clinical Instructor may consult with the Clinical Coordinator.  Documentation of the interaction will be submitted to the assigned university faculty, the student(s), and the clinical MSU Clinical Coordinator involved. 
    • STEP 2:  Assigned University Faculty: If grievances are not satisfactorily solved by the clinical instructors, students may appeal verbally or in writing to the assigned university faculty.  The assigned university faculty will obtain all pertinent factual information and provide the student(s) with a written or verbal solution or explanation within five (5) academic days following receipt of the problem.  A report reflecting the discussion and decisions made will be submitted to the Clinical Coordinator (if the Clinical Coordinator is not the assigned university faculty member), the clinical instructor, the student (s), and any other pertinent the clinical personnel involved. 
    • STEP 3:  MSU Clinical Coordinator/Program Director: If grievances are not satisfactorily solved by the assigned university faculty, the students may appeal verbally or in writing to the MSU Clinical Coordinator (if the Clinical Coordinator is the assigned university faculty - then move to Step 4).  The Clinical Coordinator will obtain all pertinent factual information and provide the student(s) with a written or verbal solution or explanation within five (5) academic days following receipt of the problem.  A report reflecting the discussion and decisions made will be submitted to the Chair of the Department of Imaging Sciences, the assigned university faculty, the clinical instructor, the student(s), and any other pertinent clinical personnel involved. 
    • STEP 4:  Chair, Department of Kinesiology, Health, & Imaging Sciences: If the decisions of Step 3 do not provide satisfactory solutions to the problems, students may appeal in writing to the Chair of the Department of Kinesiology, Health, & Imaging Sciences. The Department Chair will review the problems and provide the students with solutions or explanations within five (5) academic days following receipt of the written grievances. A report reflecting the discussion and decisions made will be submitted to the Dean of the College of Science, the MSU Clinical Coordinator, the assigned university faculty, the clinical instructor, the students, and the pertinent clinical personnel involved.
    • STEP 5:  Dean, College of Science: If the decisions of Step 4 do not provide a satisfactory solutions to the problems, the students may appeal in writing to the Dean of the College of Science.  The Dean will review the problems and provide the students with solutions or an explanation within five (5) academic days of the receipt of the grievance.  A report reflecting the discussion and the decisions made will be submitted to the Department Chair, Program Director, MSU Clinical Coordinator, assigned university faculty, the clinical instructor, and the student(s) and the clinical personnel involved.  Issues related to student behavior stop at the Dean’s level. Unresolved issues related to academics require a Student Grievance Form as stipulated in the Academic Grievance Procedure listed In the University Undergraduate Catalog. 
    • STEP 6:  MSU Academic Standards and Appeals Committee: If the decisions of Step 5 do not provide a satisfactory solutions to academic-related problems, students may appeal to the University Academic Standards and Appeals Committee within one week following the receipt of the Dean’s recommendation regarding the problem.  Requests are to be in writing and made to the Morehead State University Provost.  For further details see the Academic Grievance Procedure as stated in the University Undergraduate Catalog. 
  • METHOD II:  Applies to any student or group of students recognizing a grievance regarding a grade, the instructor, the course content, or any aspect of the RSCI didactic courses and/or campus laboratory sections.  The student must pursue the procedure listed in the University Undergraduate Catalog. 
  • METHOD III.  Applies to any student or group of students recognizing a valid grievance involving a grade, the instructor, the course content, or any aspect of a Morehead State University faculty not employed for the Radiologic Science Program. The student must pursue the procedure listed in the University Undergraduate Catalog to resolve an academic grievance concerning a general education course, a RSCI "support" course, or a course required for another program or major.