Maintenance Requests

Place a Maintenance Request online

1. Log in to MyMoreheadState.
2. Select the "School Dude" icon.
3. If this is not your first maintenance request, please log in with your information and proceed to step 4. If this is the first time submitting a work request, please follow the instructions on School Dude to create your account with the following information:
   1. Account number: 567091961
   2. Email: Your MSU email account
4. Fill out all required information marked with a red box and checkmark:
5. Location - building you are submitting a work order for
6. Area - physical location in the building (i.e. lobby, 1st floor, etc.)
7. Area/Room Number - specific location (i.e. office, laundry room, 107)
8. Select the nature of the issue (i.e. air not working would be classified as "Heating/Ventilation/Air Conditioning")
9. Describe your problem or request - specific information about the issue (i.e., "Air conditioner is not blowing cold air when the unit is turned on")
10. Enter the password, "msu" (lowercase).
11. Submit your request.

Place a Maintenance Request for an Information Technology Issue (Cable/Internet/computer)

If you are having issues with cable/internet/campus computer or things associated with them (wall jacks, etc.) you must contact the IT help desk for support. You may call 606-783-HELP (4357) or email ithelpdesk@moreheadstate.edu:

• From your Morehead State email address, send a message to ithelpdesk@moreheadstate.edu with the subject of "Help Desk Request."
• Include the specific location of the issue (e.g. 304 Alumni Tower), a description of the issue, and your EagleCard ID number.
• The Office of Information Technology will send a confirmation email including your work order number and any additional information they may need to address your concerns.