Skip Menu

Remote Work Information

Morehead State University (MSU) employees have access to a wide portfolio of technology solutions needed to facilitate and support remote work from off-campus locations.

View Recommendations on Home Network Security 

 

For further assistance, call the IT Help Desk at 606-783-4357.

Many MSU technology services are available securely via MyMoreheadState and do NOT require MSU VPN access. A few of these services include:

  • Blackboard
  • MSU Office 365 (Including MSU email)
  • Ellucian Colleague
  • Ellucian Self-Service
  • Ellucian Recruit
  • Many more services are available by logging into MyMoreheadState 

Yes, access to campus computers or network shares requires the installation of the MSU Cisco AnyConnect VPN client and Remote Desktop services on remote devices.

  • To set up MSU VPN access, please visit https://msuvpn.moreheadstate.edu. Please note the connection to this site is only available while off campus.
  • The website will auto-detect the operating system and provide a button to install and configure the Cisco AnyConnect VPN Client.
  • The user’s MSU Eagle ID, and EaglePASS is used when prompted for login. If prompted to enter the VPN server address, please use https://msuvpn.moreheadstate.edu. (Note: you must use this address, the instructions on the Cisco site will say test.cisco.com for demo purposes only.)
  • You must click on Cisco AnyConnect and choose "Connect" to establish a VPN connection.
  • You must disconnect the Cisco AnyConnect client at the end of your session.

After a VPN connection is established, MSU computers and network shares can be accessed from remote devices using the Microsoft Remote Desktop application. A remote desktop should be set up if your work requires access to your work PC’s hard drive and network drives.

The process for connecting remotely is as follows:

  1. Ensure you have network connectivity
  2. Establish a VPN connection using Cisco AnyConnect
  3. Establish a Remote Desktop Session from your current machine to your on-campus computer. You will need the Computer hostname from your on-campus machine to complete this session.
  4. When finished, disconnect the remote desktop session
  5. Disconnect the VPN connection.

On Your MSU Mac

  1. Go to System Preferences > Sharing
  2. Be sure that File Sharing, Remote Login, and Remote Management are all checked for your account.
  3. Copy and paste the address for your computer (under File Sharing: On). It will be a series of 6 numbers like this: smb://10.xx.x.x. You will need that to connect from home.
  4. Once you install the VPN client, this will give you access to all your files/folders and any network share folders from your home device.

How do I set up the MSU Cisco AnyConnect VPN client? (on your home device)

  1. To set up MSU VPN access, please visit https://msuvpn.moreheadstate.edu Please note the connection to this site is only available while off campus.
  2. The website will auto-detect the operating system and provide a button to install and configure the Cisco AnyConnect VPN Client. The user’s MSU Eagle ID, and EaglePASS is used when prompted for login. If prompted to enter the VPN server address, please use https://msuvpn.moreheadstate.edu. (Note: you must use this address, the instructions on the Cisco site will say test.cisco.com for demo purposes only.)
  3. You must click on Cisco AnyConnect and choose "Connect" to establish a VPN connection.
  4. TO ACCESS YOUR FILES:
    1. Go to FINDER (desktop)>GO>Connect to Server: Enter “smb://10.xx.x.x” address from the previous instructions. Use your MSU ID and password to log in.
  5. You must disconnect the Cisco AnyConnect client at the end of your session.

No, temporary access has been assigned to current MSU employees.

Please discuss this option with your supervisor and consult with the Office of Information Technology. If you plan to use a university-owned workstation remotely, VPN access is required to access the University network.

Cisco WebEx is the MSU enterprise collaboration and conferencing solution with access to faculty, staff and students. WebEx provides secure tools for online collaboration, messaging, whiteboarding, document storage, screen sharing and web video conferencing. WebEx is accessible within My.MoreheadState.edu under “Campus Applications.”

A limited number of MSU-provided devices may be available to employees who must work remotely but do not currently have an MSU-provided laptop. Please note these devices are limited, and requests will be evaluated individually.

From your office phone:

  • Press the “Forward All” button
  • Enter 7, 1 and your 10-digit phone number in the dialog display.
  • Press the “Forward All” button again.

From a remote work location:

  • Connect to your MSU PC through VPN and Remote Desktop
  • From your desktop’s Cisco Jabber client Jabber logo
  • Select the phone control icon on the bottom left corner of the Jabber screen
  • Select “Forward calls to.”
  • Select among the listed numbers or
  • Select to enter a phone number (7+1+AC + phone number)

Contact the Help Desk

Information Technology & Help Desk

111 Ginger Hall
Morehead, KY 40351

EMAIL: ithelpdesk@moreheadstate.edu
PHONE: 606-783-2068
PHONE: 606-783-4357
FAX: 606-783-5078