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Student Grievance Procedure

Morehead State University is committed to treating all students fairly and respectfully. Students should first attempt to resolve their concerns informally through collaboration and discussion. Many issues may be resolved by meeting with the concerned parties and/or scheduling an appointment to meet with a faculty or staff member and discussing the concern in a clear, honest, and respectful way. Some issues may require resolution through an existing, prescribed process.

Not every written inquiry or concern from a student constitutes a formal written student complaint. Formal written student complaints typically involve requests for resolution after a student has been denied an action or service that the student believes is merited and after the student has exhausted any existing procedures to resolve the concern. If a student's concern cannot be resolved informally or through an existing process, the student may file a formal complaint through the Dean of Students through the Student Complaint Form.

The faculty recognizes the right of students enrolled in the program to express valid grievances, arising from day-to-day working relationships, without fear of recrimination. The following due process procedure has three methods that are to be used by students. These methods have been developed to instruct the students in the proper communication path to be followed when seeking solutions, examinations, or answers to problems, which may occur between the student(s) and the faculty, or between students and clinical personnel. The method components for the procedure are as follows:

 

METHOD I (Clinical Grievance): Applies to any student or group of students recognizing a grievance in the clinical education site. The student wishing to seek due process for the problem must pursue the following procedure unless it relates to University Policy PG-6 concerning sexual harassment.

STEP 1: Clinical Instructor

In order to minimize any misunderstanding, students are required to discuss their problem or complaint concerning the clinical education site with the designated clinical instructor within first two (2) weeks of the occurrence of the situation creating the grievance. The clinical instructor will investigate and obtain all pertinent factual information regarding the problem and will provide the student(s) with a solution or a decision within three (3) academic days following the receipt of the verbal or written discussion of the problem. A report reflecting the discussion and decisions made will be submitted to the assigned university faculty, the student(s), and the clinical personnel involved.

STEP 2: Assigned University Faculty

If the grievance is not satisfactorily solved by the clinical instructor, the student may appeal verbally or in writing to the assigned university faculty. The assigned university faculty will obtain all pertinent factual information and provide the student(s) with a written or verbal solution or explanation within five academic days following receipt of the problem. A report reflecting the discussion and decisions made will be submitted to the CTMR program and clinical coordinator (if the CTMR program coordinator is not the assigned university faculty member), the clinical instructor, the student (s), and the clinical personnel involved.

STEP 3: Clinical Coordinator/CTMR Program Director

If the grievance is not satisfactorily solved by the assigned university faculty, the student may appeal verbally or in writing to the CTMR Program and Clinical Coordinator (if the CTMR Program Coordinator is the assigned University faculty then move to Step 4). The CTMR Program and Clinical Coordinator will obtain all pertinent factual information and provide the student(s) with a written or verbal solution or explanation within five academic days following receipt of the problem. A report reflecting the discussion and decisions made will be submitted to the chair of the Department of Health, Kinesiology, Imaging & Psychological Sciences, the assigned university faculty, the clinical instructor, the student(s), and the clinical personnel involved.

STEP 4: Chair, Department of Health, Kinesiology, Imaging & Psychological Sciences

If the decision of Step 3 does not provide a satisfactory solution to the problem, the student(s) may appeal in writing to the chair of the Department of Health, Kinesiology, Imaging & Psychological Sciences. The chair will review the problem and provide the student(s) with a solution or explanation within five academic days following receipt of the written grievance. A report reflecting the discussion and decisions made will be submitted to the dean of the College of Science & Engineering, the CTMR program coordinator, and CTMR educational coordinator, the assigned university faculty, the clinical instructor, the student(s) and the clinical personnel involved.

STEP 5: Dean, College of Science & Engineering

If the decision of Step 4 does not provide a satisfactory solution to the problem, the student(s) may appeal in writing to the dean of the College of Science & Engineering. The dean will review the problem and provide the student(s) with a solution or an explanation within five academic days of the receipt of the grievance. A report reflecting the discussion and the decisions made will be submitted to the chair of the department, CTMR program coordinator, CTMR Clinical Coordinator, the assigned university faculty, the clinical instructor, the student(s) and the clinical personnel involved. The student will also need to file a student grievance form as stipulated in the academic grievance procedure listed In the University undergraduate catalog.

STEP 6: Morehead State University Academic Standards and Appeals Committee

If the decision of Step 5 does not provide a satisfactory solution to the problem, the student(s) may appeal to the University Academic Appeals Committee within one week following the receipt of the dean’s recommendation regarding the problem. Requests are to be in writing and made to the Morehead State University provost. For further details see the academic grievance procedure as stated in the University undergraduate catalog.

For methods II, III, and IV please use the Student Complaint Form link below for the applicable method of grievance.

METHOD II (Academic Grievance): Applies to any student or group of students recognizing a grievance regarding a grade, the instructor, the course content, or any aspect of the didactic courses and/or campus laboratory sections. The student must pursue the procedure listed in the University undergraduate catalog located on the University’s website.

METHOD III (Non-employee Grievance): Applies to any student or group of students recognizing a valid grievance involving a grade, the instructor, the course content, or any aspect of a Morehead State University faculty not employed for the program. The student must pursue the procedure listed in the University undergraduate catalog, which is located on the University’s website, to resolve an academic grievance concerning a general education course, a "support" course, or a course required for another program or major.

METHOD IV (Disability Grievance): Applies to any student recognizing a grievance regarding non-compliance with ADA. You have a right to officially report unequal treatment based on disability if encountered anywhere at the University and to use our internal grievance process for a timely investigation and appropriate resolution. According to University Regulations (UAR 303.03), you should inform the Disability Services Coordinator within thirty days after becoming aware of an alleged disability-related violation. If your complaint were to be about the staff of the Office of Disability Services itself, you could instead discuss the issue with the dean of students at 227 ADUC, or by calling 606-783-2070. For additional information about your legal protections, including external avenues for disability-related complaints, visit the websites of the Office of Civil Rights and www.ADA.gov.

See links below for more University policies:  

ADA Policies

Contact Information

Imaging Sciences

210 D Center for Health, Education & Research
Morehead, KY 40351

EMAIL: imaging@moreheadstate.edu
PHONE: 606-783-2180